Service Delivery Manager

Xcellink
Full-time Central Singapore Community Development Council, SG.01 Other-General
Posted:
March 02, 2026
Location:
Central Singapore Community Development Council, SG.01, Singapore

Job Description

  • Understand business and application requirements, translate and work with infrastructure teams to deliver solutions that meet budget and timeline.
  • Collaborate and coordinate with other teams on user access reviews, disaster recovery or business continuity exercises.
  • Provide support for all large-scale activities like system maintenance; project go-live, disaster recovery exercise or high severity incidents.
  • Provide support during high severity incidents by interfacing with infrastructure and security teams.
  • Develop or fine-tune operating procedures to improve operational efficiency, adherence to policies or industry best practices.
  • Document and develop system documentations for all supported applications and their interfaces with infrastructure for operations purposes.
  • Manage relationships between application and infrastructure teams through brokering and collaboration.
  • Prepare and present proposals to see...

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Job Overview

Job Type: Full-time
Location: Central Singapore Community Development Council, Singapore
Posted: March 02, 2026
Deadline: April 11, 2026