Service Delivery Manager - EMEA, eero Customer Support

Description
At eero, we pride ourselves on providing every customer an exceptional experience. Our mission is to make technology in homes and businesses just work — through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of small business solutions and smart homes by designing our own hardware, enabling it with seemless software, and tying it all together to the cloud.

As a Service Delivery Manager — EMEA in the eero Customer Support team, you will own the end-to-end support experience for customers across the EMEA region. eero's mission is to make technology in homes and businesses just work — through fast, reliable, secure connectivity.

You'll lead internal teams and manage in-region vendor performance, driving consistency and cultural relevance across multiple countries. You'll develop and engage a team of exceptionally talented supervisors, agents, and vendor partners — ownin...