Service Delivery Manager

Are you passionate about delivering exceptional IT support and solving technical challenges? Join OryxAlign as a Service Delivery Manager and become a key player in our dynamic and collaborative Team.
Why OryxAlign?
At OryxAlign, we believe in empowering our people to thrive. We're committed to delivering outstanding service to our clients while fostering a positive, inclusive, and growth-oriented workplace. If you're looking for a role where your leadership and IT service management expertise can shine, we'd love to hear from you. This role will be working directly for one of our VIP clients. This role will be working directly for one of our VIP clients.
What You'll Be Doing
Own governance and execution of Incident, Problem, and Change Management across EMEA.
Act as the communicative front door for business stakeholders, ensuring transparency and trust.
Lead major incident bridges, coordinate resolvers, and maintain executive update cadence.
Drive root cause an...