Service Delivery Manager - Infrastructure & Workplace
CredendoJob Description
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Your position
At Credendo, we ensure that our infrastructure and data centre services operate reliably, performantly and securely. These cloud services form the backbone of our ICT environment and are crucial for achieving our business objectives. As a Service Delivery Manager cloud, you will be responsible for the end-to-end management of these services, including the coordination of internal teams and third-party vendors, Nviso and Infosys.
You will be part of the Service Integration and Management team (SIAM), which is responsible for supporting end users with quality service throughout the group focusing on communication, continuous improvement, customer engagement and managing the company’s outsourcing partners.
>You are the central point of contact for all Azure cloud data center-related services and ensure that the agreed service levels are met.
You translate strategic obje...
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