Service Delivery Manager

We are looking for an experienced Service Delivery Manager (Technology) to join a leading organization in the financial services industry . This role is responsible for ensuring high-quality IT service delivery, aligning technology operations with business objectives, and maintaining strong relationships with internal stakeholders and external service providers.

The ideal candidate has a strong background in IT service management , experience working in regulated environments , and the ability to lead cross-functional teams while ensuring service stability, performance, and continuous improvement.

Key Responsibilities

• Own end-to-end IT service delivery for critical technology services supporting financial operations
• Act as the main point of contact between IT, business stakeholders, and external vendors
• Ensu...