Service Delivery Manager

Tetra Pak
Full-time Tunis, Tunis Operations Specialties Managers
Posted:
June 07, 2026
Location:
Tunis, Tunis, Tunisia

Job Description

What you will do

  • Lead all planned field activities so that they are executed to a High-Quality standard and in line with agreed procedures, safety standards and regulations andensuring that all assignments are manned in perspective of first-time right approach to improve customer experience.

  • Ensure active presence at customer sites, securing good relationship and partnership with customer’s operations management by frequent field visits(preferably 30 to 50% of available time).

  • Drive optimal utilization, resource readiness and responsiveness in collaboration with KA teams and central planning function, also manage the maintenancework profitability.

  • Lead CSO scope issues to ensure timely and quality resolution. Support with analysis, action plan and regular communication with relevant stakeholders.

  • Lead the competence development in collaboration with training function to ensure the resource readiness for all curren...
  • Apply for this Job

    Submit your application for the Service Delivery Manager position at Tetra Pak.

    Apply Now Save for Later

    Job Overview

    Job Type: Full-time
    Location: Tunis, Tunisia
    Posted: June 07, 2026
    Deadline: July 17, 2026