Service Delivery Partner
Olive Jar DigitalJob Description
About the Role
The Service Delivery Partner, with account management responsibilities, plays a critical role in ensuring the effective delivery of services to clients while fostering strong, strategic relationships. This position requires demonstrable experience working with Government Digital Client Departments, as well as the ability to adopt a consultative approach to understand client needs, deliver tailored solutions, and position the company as a trusted partner.
You will be accountable for overseeing service delivery performance, contract execution, and client satisfaction, while identifying opportunities for growth and continuous improvement. Working closely with internal teams, you will ensure that services are delivered to the highest standards, meet contractual obligations, and align with client objectives.
Working Pattern: Hybrid – 3 days in the office, 2 days remote
Key Responsibilities (including but not limited to):
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