Service Delivery Specialist

BCM One, a global leader in communications technology, is seeking a Service Delivery Specialist to join our growing Ecommerce Operations team. In this role, you will ensure services are delivered efficiently and effectively to meet client needs and expectations. You will manage the service lifecycle, coordinate with internal and external stakeholders, resolve issues, and monitor performance to meet key metrics and service level agreements (SLAs). If you are detail-oriented, customer-focused, and enjoy problem-solving in a fast-paced environment, this is an excellent opportunity to be a vital part of BCM One's expanding global presence.

Work Locations:

This position will be hybrid based out of our office in Makati City, Philippines. We are typically in the office 3 days per week with WFH the other 2 days. This is subject to change based on the demands of the position and company. This position must live and be authorized to work in the Philippines; it is not eligible fo...