Service Delivery Specialist

Job Summary:

The Service Delivery Specialist is responsible for supporting the effective execution, monitoring, and improvement of service delivery operations across assigned projects. The role works closely with Service Delivery Supervisors, R&D, L1 Support, and other cross-functional teams to ensure smooth project coordination, timely issue resolution, and high-quality service delivery to clients and end-users.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 2+ years of experience in Software Engineering related industry.
• Strong technical skills and understanding of the products and services supported by the team.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to manage multiple priorities in a fast-paced environment.

Job Types: Full-time, Permanent

Benefits:

• Additional leav...