Job Description
Responsibilities:
Responsible for meeting our high standard of Service, while delivering on Victualling Rates on their respective fleets.
Day-to-day management of VAM and SAT.
Facilitating Monthly Unified VR action plans on the fleet level.
Review of KPI actuals versus target and deriving performance improvement opportunities.
Analysis of Management Information to manage performance, identify trends, and tackle any deteriorating metrics.
Continuously develops, reviews, and implements Standard Operating Procedures to maintain operational efficiency and effectiveness – applying Business Process Management guidelines and recommendations.
Delivering key initiatives as directed.
Providing support and constructive challenge to VAM and SAT to support their development.
Act as a champion of the cust...
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