Service Delivery Technician (Level 1-3)

We are building a pipeline of talented Service Delivery Technicians across all experience levels — from associates stepping into their first data center role to seasoned technicians ready to operate independently and own complex client relationships.
As a Service Delivery Technician at CyrusOne, you are the face of our company to our clients. You will serve as a primary point of contact for service requests, technical support, and facility operations — ensuring every customer interaction reflects our commitment to excellence. You will manage tickets, provide smart hands and feet support, troubleshoot infrastructure issues, and help keep our data centers operating at peak performance every hour of every day.
Whether you are just getting started or bringing years of hands-on experience, there is a place for you here — and a clear path forward.

**What You Will Do**

+ Serve as a central point of contact for clients — respond to and log all incoming calls, emails, an...