Job Description
At Sydney Water, we’re passionate about making a difference to the lives of our customers and communities.
About us
We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea. We see the world is changing so we are changing too. Our people and their jobs are as diverse as the communities we serve.
About the role
This role offers an outstanding opportunity for an experienced Service Design Lead to play a pivotal role in Sydney Water’s Digital Transformation. You will shape customer‑centric service experiences that enhance the delivery, support and lifecycle management of Digital products and services. Joining at a pivotal time, you will lead the uplift of the ITIL Service Design framework, while also bringing strong Service Architecture expertise to define our service strategy, standardise support models, service blueprints, and our supporting...
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