Service Designer - Senior JP925

Project Overview The Government of Alberta (GoA) has embarked on transforming the work of government to deliver simpler, more efficient, and better services for the citizens of Alberta, thereby ensuring that the needs of Albertans are effectively met in the digital age. The Province has a strategic role within government to drive efficiencies, innovation and modernization.

The Digital Design and Delivery Division (DDD) is the Province's new centre for digital delivery. It was established to maximize capability and confidence in modern digital practice by ensuring service quality and value through standards and controls. This includes utilizing human‑centred design approaches together with agile methodology and modern data practices. DDD works in partnership with GoA ministries to deliver programs that better serve Albertans.

DDD requires up to seventeen (17) Service Designers to work with DDD on service innovation, program review and digital transformation projects ac...