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Service Desk (12174922)

Helius
Full-time singapore, sg, singapore, sg Information and Record Clerks
Posted:
June 11, 2026
Location:
singapore, sg, singapore, sg, Singapore

Job Description

Title: Service Desk Analyst

Work Location: Serangoon North, Singapore

Candidates must be in Singapore.

  • Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations.
  • Receives and responds to customer problems, issues, and requests.
  • Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. Help other support team members to resolve urgent/outstanding issues.
  • Act as a contact point between Helpdesk Operations and Other teams. Assist supervisor to provide report to the management.
  • Must be willing to work on 24x7 shifts

    • If you feel, you are the right fit for this job, you may submit your resume by clicking “APPLY”

    Alternatively, you may send you resume to

    Thanks and Best Regards

    Karanam Vijaya Kiran

    (EA Registration no:...

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    Job Overview

    Job Type: Full-time
    Location: singapore, sg, Singapore
    Posted: June 11, 2026
    Deadline: July 21, 2026