Service Desk Agent L1

About NCR VOYIX



NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.





















Title: Customer Care Representative (I) – Service Desk Agent L1



















Location: Belgrade, SRBWorking time: 1st, 2nd, and 3rd shift (office-based)







Position Summary & Key Areas of Responsibility

+ Works directly with customers to resolves recurring or standard problems.

+ Works directly with NCR and 3rd party Vendor technicians ...