Service Desk Agent L1

NCR VOYIX
Full-time BELGRADE, Serbia other-general
Posted:
February 27, 2026
Location:
BELGRADE, Serbia, Serbia

Job Description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.






Title: Customer Care Representative (I) – Service Desk Agent L1

Location: Belgrade, SRB (on-site)Working schedule: 1st, 2nd and 3rd shift


Position Summary & Key Areas of Responsibility
+ Works directly with customers to resolves recurring or standard problems.
+ Works directly with NCR and 3rd party Vendor technicians to resolve HW or SW problems.
+ Provides daily and weekly incident tracking sheets to report on performance.
+ Reviews incident history to determine recurring faults.
+ Provides technical support and assistan...

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Job Overview

Job Type: Full-time
Location: BELGRADE, Serbia
Posted: February 27, 2026
Deadline: March 05, 2026