Service Desk Agent

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, including gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Swiss Re offers modern work models and attractive workplaces that allow all employees to adapt to changing work preferences and life phases. Our Mexico location is looking to build and grow a workforce to work in conjunction with our colleagues around the world providing support to our customers 24/7!

Our Service Desk provides support to internal and external customers for all operational services (e.g. IT, HR, Logistics, Legal, Communications, Sourcing and Corporate Real Estate services) at first contact and received through the Service Desk channels (e.g. phone, email, chat and self-service portal tickets.)

Our main focus is to ...