Service Desk Analyst

We are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the role

• Melbourne Location

• Hybrid environment (2 days onsite)

• Australian citizen (mandatory)

We're seeking a dynamic, Service Desk Analyst to provide a high-quality single point of contact, as part of a Service Desk service to Fujitsu's customers. This includes the management of all incidents, queries, service requests through to successful resolution and closure.

Responsibilities and Accountabilities:

• Assess customer requirements and source competitive solutions from vendors and distributors

• ...