Service Desk Analyst - French Speaking

Job Description

Service Desk Analyst - French Speaking
UK and Ireland 

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. 

Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. 



*This is a bilingual position where we are looking for fluent speaking/writing of English and French* 

Key Responsibilities