Service Desk Analyst

Role: Service Desk Analyst

Required Technical Skill Set: IT Service Desk Operations

Desired Experience Range: 4 to 6 Yrs.

Location: Pune

Address

Tata Consultancy Service Ltd, 42, P, Think campus, 45-P, Hosur Rd, Phase II, Electronic City, Bengaluru, Doddanagamangala Village, Karnataka 560100

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Atleast 3 years of experience handling Service Desk services.
• Fluency in English (Reading, Writing, Speaking)
• Understand and responds in Business Communications
• Good Managerial Skill
• Understanding and knowledge on IT Infrastructure.
• Work in any shift (24*7)

Good-to-Have

• ITIL K...