Service Desk Analyst: IT Troubleshooting & Customer Support

HCLTech is looking for a customer support professional in Mexico, Jalisco to provide hardware, software, and network problem resolution via various communication channels. Candidates should have 2-3 years of relevant experience and a high school certificate. Proficiency in English and tools like Citrix and ServiceNow is required. The role comes with a competitive benefits package including life insurance, medical expenses insurance, vacation days, and continuous training opportunities.
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