Job Description
VISION & CORE VALUES
Data 3’s vision is to harness the power of people and technology for a better future.
These core values define the expected behaviours of our people, which in turn shape the culture of our business.
POSITION PURPOSE
To provide key customer contact and communication functions enabling the team to achieve agreed service levels, and to contribute to the creation and maintenance of a positive working environment that encourages the exchange and development of knowledge and skills.
POSITION PROFILE
Department: Managed Service Delivery - Service Desk
Line of Business: Services
KEY RESPONSIBILITIES
• Monitor telephone queues & answer calls within stated guidelines
• Identify the urgency...
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