Job Description
Service Desk Analyst
Permanent Full Time 38 hours per week
Based at Mt Waverley with rotating 24/7 roster support
Salary $76,515 - $80,000 + super
About the role
Join Cabrini Healthas a Service Desk Analyst and become a key part of a collaborative IT team supporting critical healthcare services across the organisation. In this hands-on role, you will provide first-line technical support to internal staff and external customers, resolving a broad range of hardware, software and system-related issues to ensure seamless day-to-day operations.Working within a fast-paced healthcare environment, you will troubleshoot and resolve technical incidents, manage service requests from start to finish, and contribute to continuous improvements across service delivery and knowledge management.
Key responsibilities:
Deliver first-line technical support to employees and external customers via phone, em...
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