Service Desk Analyst - Trilingual

**Trilingual service desk**:
**trilingual Service Desk**
English proficiency mandatory *
portuguese proficiency mandatory
Availability 24/7
**Experience**:
- 1 year minimum on technical support, Troubleshooting skills
- Hands-on experience on fixes for desktops and laptops that include software installations and upgrades.
- Troubleshooting skills for VPN connectivity, dial-out, wireless routers
- Previous experience to a position of relations with customers
- Technicians who are self-motivated enough to provide consistent customer support with mínimal supervision
Location ONSITE 27/7 GUADALAJARA
General role
Maintaining, analyzing, troubleshooting, Hardware and software, cosumer service
**͏**:
**Do**:
- ** Be responsible for primary user support and customer service**
- Learn fundamental operations of commonly-used software, hardware and other equipment
- Follow standard service desk operating procedures by accu...