Service Desk Engineer

Cloudelligent is looking for competent candidates for the position of Service Desk Engineer (L1)    Position Title: Service Desk Engineer  Location: Islamabad     About Cloudelligent    Cloudelligent is an AWS Premier Consulting Partner helping organizations modernize, migrate, and innovate in the cloud.

We work at the intersection of cloud, data, and AI to solve real business problems and not just implement technology.

With an international footprint, Cloudelligent is customer-obsessed and focuses on Generative AI and Agentic AI to deliver practical, scalable solutions.    Responsibilities  Perform Level 1 diagnosis and resolution of incidents / requests raised by end users.  Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations, within SLA standards  Act as a contact point between Helpde...