Service Desk Engineer(12hrs Shift)

🌟 We're Hiring: Service Desk Engineer (12hrs Shift)! 🌟

We are looking for a dedicated and skilled Service Desk Engineer to provide exceptional technical support and ensure the smooth operation of our IT services. The ideal candidate will have a solid understanding of IT service management, troubleshooting skills, and the ability to communicate effectively with users.

📍 Location: Singapore, Singapore

⏰ Work Mode: Work From Office

💼 Role: Service Desk Engineer (12hrs Shift)

What You'll Do:


🎯 Provide first-line support to users via phone, email, and chat.


🔧 Troubleshoot hardware and software issues in a timely manner.


📈 Monitor ticketing system and ensure all requests are handled efficiently.


🤝 Collaborate with other IT teams to resolve complex problems.


📝 Document solutions and ma...