Service Desk for Mobility & Fiber

Company Overview

Jio is Indias pioneering telecom operator, serving over 400 million customers with cutting-edge digital apps, enterprise solutions, and end-to-end 5G offerings. Headquartered in Navi Mumbai, we drive digital transformation for both consumer and business markets in the media and telecommunications industry.

Job Overview

The Service Desk for Mobility & Fiber role at Jio requires a mid-level professional with 46 years of experience in customer support and technical troubleshooting. This full-time position is based in Navi Mumbai and involves providing high-quality support for mobility and fiber services within Jios expansive network.

Qualifications and Skills

• Customer Support experience with demonstrated expertise in resolving diverse telecom service issues for mobility and fiber (Mandatory skill).
• Network Troubleshooting skills to quickly diagnose, isola...