Service Desk & IT Operations Engineer - Automation & Incidents

A leading IT service provider in the Philippines is looking for a Service Desk Operations Engineer. This role involves providing technical support, managing incidents and service requests, and enhancing service performance and user experience. Applicants should have a Bachelor's degree in IT or related fields and 2-4 years of experience in service desk operations. Familiarity with ITSM tools and various operating systems is essential. The position aims to ensure smooth delivery of IT services while supporting continuous improvement initiatives.
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