Service Desk_ Korean

Role Description

This is a full-time, on-site role for Service Desk personnel, based in TPM, Bukit Jalil, Kuala Lumpur. The role involves providing technical support and efficient troubleshooting to resolve client issues. Responsibilities include addressing help desk queries, offering solutions to IT-related concerns, and ensuring high-quality assistance through professional service desk operations.

Qualifications

• Proficiency in Technical Support and Troubleshooting, with the ability to resolve technical issues effectively.
• Experience in Service Desk and Help Desk Support functions, including handling queries and concerns professionally.
• Background in Information Technology, with a general understanding of IT systems and tools.
• Excellent communication skills in Korean and English.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to work collaboratively in a team environment and adapt to d...