SERVICE DESK L1 - French Language

Wipro

Full-time región centro jalisco, región centro jalisco Other-General

Posted:

June 07, 2026

Location:

región centro jalisco, región centro jalisco, Mexico

Job Description

Service Desk L1 - French Language Service Desk L1 - French Language 
Role This role requires an L1 Service Desk support specialist fluent in French, with strong customer‑service skills and experience in troubleshooting Microsoft 365, VPN, and on‑premise software and hardware. 
Skills IT Service Desk experience 1‑3 years 
Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS‑Office etc.) 
Understanding of Windows X operating system 
Assisting with configuring/troubleshooting of software and hardware 
Experience working with ServiceNow to log, track, and close tickets 
Experience resolving IT issues via phone, email, and chat 
Excellent telephone etiquette and customer service 
Knowledge of Microsoft operating systems with emphasis on Windows X 
Experience with Outlook troubleshooting (permissions, calendar sharing, delegation, Windows laptop & Mac...
                

Apply for this Job

Submit your application for the SERVICE DESK L1 - French Language position at Wipro.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: región centro jalisco, Mexico

Posted: June 07, 2026

Deadline: July 17, 2026