Service Desk L1

Preferable - Crafting Careers
Full-time Taguig, Metro Manila Other-General
Posted:
March 03, 2026
Location:
Taguig, Metro Manila, Philippines

Job Description

EIL Global is looking for an experienced L1 Service Desk professional to join our team for a full-time onsite project in Manila, Philippines.

Location: Taguig, Metro Manila (Work from Office)

Type: Independent Contractor

Experience: 3–4 years

Language: Fluent in Mandarin / Korean / Japanese (speaking, reading, writing — any one language) + Good English

Role Responsibilities:

Provide IT Infrastructure support including troubleshooting hardware, software, OS, and network issues.

Hands-on experience with Windows & Mac OS, Active Directory, Messaging, and User Profile Administration.

Application installation/uninstallation, Outlook & MS Office troubleshooting.

Support end-users with laptops, desktops, MFDs, mobiles, and tablets. Work with ticketing tools such as ServiceNow / Remedy.

Handle PC setup, configuration, and break-fix activities

Requirements:

3–4 years of experience in IT support / Service Desk...

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Job Overview

Job Type: Full-time
Location: Taguig, Philippines
Posted: March 03, 2026
Deadline: April 12, 2026