Service Desk Lead

Fidel Consulting KK

Full-time Japan, Tokyo Information and Record Clerks

Posted:

June 17, 2026

Location:

Japan, Tokyo, Japan

Job Description

 Appealing Points:

Lead a high-performing delivery center team with direct impact on SLA success, customer satisfaction, and service excellence

Drive continuous improvement initiatives while collaborating with global clients in a dynamic, fast-paced IT support environment

Take ownership of team leadership, performance optimization, and strategic service delivery in an international setup

Annual salary: 3 million and above...

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Job Overview

Job Type: Full-time

Location: Japan, Japan

Posted: June 17, 2026

Deadline: July 27, 2026