Service Desk Lead Portuguese

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!



As a Technical Lead you will play a crucial role in managing and optimizing our IT service operations. With a focus on Incident Management and Service Desk operations you will ensure seamless service delivery using ServiceNow and Windows platforms. **We are looking for trilingual agent (spanish, english and portuguese)**



Qualifications

+5 years of experience as Service Desk Agent or Service Desk Lead

Possess a strong understanding of Incident Management processes and best practices.

Demonstrate proficiency in using Servic...