Service Desk

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. because we are always gracious with our time, our collaboration, and with one another. And because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

• Analyze processes, documentation, and workflows through interviews with staff performing security and human resource related duties, develop gap analysis and identify and prioritize process improvements based on current risk of components adding professional insight.
 • Effectively managing, developing, and training the service desk team.
 • Ensuring that all processes used by the service...