Service Desk
MXES Entserv Enterprise Services Mexico S. de R.L. de C.V.Job Description
Job Description:
Job DescriptionAt DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern Workplace.
Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.
About this Position:
As a help desk agent, you will be the first contact for the end user who reports any incidents related to their computer equipment, access to applications/networks, or issues with work applications. You will also handle and/or process any requests that help the user carry out the...
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