Service Desk Technician

Overview
TEKsystems is hiring a Service Desk Technician to support both internal staff and external users within a large enterprise environment. This is an excellent opportunity for a junior to intermediate-level IT support professional looking to gain enterprise-level experience in a structured and collaborative environment with long-term career potential.
Location & Schedule
Madison, WI
Hybrid Schedule:

+ First 2 weeks onsite for training

+ After training: onsite 1–2 days per week

+ Standard working hours:

+ Monday–Friday

+ 7:45 AM – 4:30 PM CST


Contractors must be available during standard business hours and attend all scheduled meetings.
Compensation

+ Long-term ongoing contract

+ Great opportunity to build enterprise IT support experience

Key Responsibilities

+ Provide 1st and 2nd tier technical support to internal staff and external users

+ Perform Identity & Ac...