Service Desk Technician – OneRail Technology Hub - Krakow, Poland

OneRail is a technology company innovating solutions for multi-modal delivery. We have built and continue to develop a delivery orchestration platform that connects shippers to an extensive courier ecosystem to automate, optimize, and control the entire delivery supply chain, from the demand signal to the proof of delivery.  

Our OmniPoint SaaS platform uses proprietary algorithms and artificial intelligence to power efficient same-day delivery programs for major companies like Lowe’s, Pepsi, American Tire Distributors, and Advance Auto Parts.

We are seeking a friendly and motivated Service Desk Technician to join our team. In this role, you will serve as the first point of contact for our internal workforce, providing essential technical support and exceptional customer service. You’ll primarily handle common issues related to desktop hardware, software, and Microsoft 365 applications, escalating more complex tasks to senior team members. This position offers an ...