Service Development Analyst (Markham)

Location

Markham, ON, CA, L3R 6H2

What You Will Do

The overall purpose of this position is responsible for working with the Manager on the development and ongoing management of service business and vehicle service maintenance initiatives, and to drive the introduction of new technologies, products and programs that will generate growth and support an improved profitability for our dealers and our organization. In this role, the Analyst also serves as the key point of contact and primary reporting support for the Aftersales Field Team, working closely with Assistant Zone Managers – Aftersales to build, enhance, maintain, and deliver monthly Field Team reports.

• Manage and coordinate the review of Owner’s Manuals, Warranty Booklets, and Service Passport materials, in coordination with Product Planning, Quality Assurance, & Warranty teams. Maintain the internal database of service maintenance data for all Hyundai and Genesis vehicle lines, includi...