Service Dispatcher

About Black & McDonald

Black & McDonald is a leading integrated, multi-trade service provider offering full life‑cycle solutions for public and private sector clients across Canada and the United States. We are committed to safety, technical excellence, and delivering reliable, high‑quality service while supporting the professional growth of our employees.

Position Summary

Reporting under the Service operations team, the Dispatch position within the Service Division is primarily responsible to perform work scheduling, work order management, customer/client communications, equipment transportation, and purchasing functions. The Service Dispatcher will also be responsible for ensuring a smooth and efficient service delivery to customers/clients.

Duties and Responsibilities (include but are not limited to)


+ Work Order creation, distribution, scheduling, status updates, changes, and overall management to completion

+ Customer/client ...