Service Engineer Coordinator

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Job Description

Government Mandated Benefits

Insurance Health & Wellness

• The Service Engineer Coordinator is responsible for ensuring customer satisfaction by providing technical support, equipment maintenance, and field services.
• This role involves working closely with clients, the sales team, and maintenance technicians to resolve issues, provide training, and maintain strong customer relationships.

Key Responsibilities:

• Respond to customer complaints promptly and professionally.
• Evaluate and resolve customer problems effectively.
• Assist in the installation of equipment.
• Analyze, inspect, and review findings to determine solutions that meet customer requirements.
• Collaborate with the sales team to ensure smooth service delivery.
• Provide customer training on product usage and maintenance.
• Repair, test, and maintain equipment, monito...