Service Engineer

POSITION SUMMARY:

The Service Engineer performs troubleshooting and repairing of electronic equipment to meet delivery the schedules and performance standards. He or she receives instructions on daily work and new assignments from Supervisor or Manager of service operations. Duties and tasks are standardized but what is performed will vary day to day

ESSENTIAL RESPONSIBILITIES:

• Works from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout, and trouble-shooting functions.
• Performs troubleshootings, mechanical repair and assembly operations on RMA units.
• Fully testing units after repair to determine that it meets AE specifications.
• Determines and implements any additional non-break services that may be required during the repair process.
• Accurately and completely documents repair activities and test results.
• Participates in creation of repair quotes.