Service Engineer

Esco Lifesciences Group

Full-time Singapore, Singapore Other Installation, Maintenance, and Repair Occupations

Posted:

June 02, 2026

Location:

Singapore, Singapore, Singapore

Job Description

Job Description
Field service support for Esco products.
Handle all breakdown calls in an earliest response time.
Ensure high level of customer satisfaction and effectively manage customer expectations.
Prepares monthly reports to present the over-all performance of the service and technical application management.
Monitors repairs and maintenance activities through the Service Engineers to ensure operational efficiency and to target required hours for machine repair.
Responsible on decisions when to instigate the escalation process in order to resolve a customer concern/issue.
Publish and maintain all service documentation in a Service Binder for distribution to field service organizations.
Maintain online service documentation on the Esco distributor intranet.
Perform troubleshooting, commissioning, certification of units promoted.
Provides effective teamwork building strong relati...
                

Apply for this Job

Submit your application for the Service Engineer position at Esco Lifesciences Group.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: Singapore, Singapore

Posted: June 02, 2026

Deadline: July 12, 2026