Service Engineering Specialist

Service Engineering Specialist

**Department:** Service

**Location:** Duluth, GA

About the role: (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req_id=3572177&source=3572177-CJB-0)

WEG Electric Corp. has an excellent opportunity for a Service Engineering Specialist. You will answer technical calls and emails dealing with post-sales troubleshooting, programming and wiring for WEG products.

**Primary Responsibilities:**

+ Provides technical support to customers and end users, by phone or email with basic start-up of WEG products.
+ Provides after-hours phone support.
+ Sends Field Service Request Form to customer when requested or when scope of customer request extends beyond expected boundaries of reasonable phone or email support.
+ Assists field support personnel via phone or email as needed by providing drawings and the use of available WEG resources.
+ Sends Return Authorization Request Form to custom...