Service Line Specialist - CX CRM

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the AI era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S and is consistently listed among the most admired companies in the world.

This role sits within Cognizant Moment, our unified experience practice that brings together AI, design, engineering and journey orchestration to create personalised, omnichannel experiences that drive growth. As a Global Top Tier Salesforce partner and a recognised leader in the Salesforce ecosystem, we deliver end-to-end Salesforce design, consulting, implementation and support; extending to contact centre transformation through partnerships with AWS, Google, Genesys, Nice and Microsoft.

In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India,...