Service Manager

Job Title: Service Manager - Mold-Masters

Location: Brasil

About Us

Mold-Masters is a global leader in hot runner technology and plastic processing solutions. We are committed to delivering exceptional service and innovative products to our customers worldwide. Join our dynamic team and contribute to our growth in the Brazil region.

Position Overview

We are seeking a highly motivated and experienced Service Manager to lead our Service and Assembly departments across Brazil and the Southern Cone region. This pivotal role involves overseeing technical support operations, managing customer relationships, and driving service excellence to ensure customer satisfaction and business growth.

Key Responsibilities

• Lead and coordinate the internal and external service and assembly teams to deliver outstanding support to customers (Brazil, Argentina, Chile, Paraguay and Uruguay) by supervising and mentoring technicia...