Service Manager - Care and Support

Candidates without service experience in the construction machinery industry will not be accepted! Service Manager-Spain-Valencia

The company has subsidiaries in nearly 20 countries in East Asia, Southeast Asia and Europe, etc., also industrial and technological parks in Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Zoomlion is ranked 4th globally in the machinery manufacturing industry.



Responsible for monitoring the quality of service business execution and process compliance, identifying and reporting service quality issues, major product quality issues, and other anomalies.

Responsible for coordinating service resources, identifying anomalies such as insufficient and unauthorized use of service resources, and coordinating resources across departments.

Responsible for building and managing customer service centers, monitoring customer feedback transmission and monitoring customer complaint...