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Service Manager Customs Solutions (m/f/d)

Liebherr Group
full time Madrid, Community of Madrid Operations Specialties Managers
Posted:
March 01, 2026
Location:
Madrid, Community of Madrid, Spain

Job Description

That is why we are seeking a Service Manager Customs Solutions (m/f/d). The Service Manager Customs Solutions is responsible for the end‑to‑end provision, development, and continuous improvement of the IT service “Customs Solutions” for the Liebherr Group. The role combines service ownership, process expertise, project leadership, and technical coordination across global stakeholders.

The working location for this position will be in Madrid city where we are currently setting up a new office. We operate a hybrid model, requiring at least 40% of the working time on-site. 

Creating passion: your responsibilities

Plan:

  • Align demand planning with the overall IT and Customs strategy to ensure service relevance and future readiness.

  • Assess impacts, risks, and dependencies of new demands across processes, systems, and organizational units.

  • Maintain and refine the long term service roadmap based on regulatory c...

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    Job Overview

    Job Type: full time
    Location: Madrid, Spain
    Posted: March 01, 2026
    Deadline: April 10, 2026