Service Manager

What you’ll do:

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuously improve all service and maintenance performance metrics
• Oversee parts department activities to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members
• Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Requirements:

• High School diploma required; trade‑school degree a plus; bachelor’s degree preferred
• Valid driver’s lic...