Service Manager

We are looking for an experienced Service Manager to join a leading automotive dealership in Nelspruit. The successful candidate will oversee all service operations, ensuring exceptional customer service, workshop efficiency, and team performance.

Key Responsibilities:

• Manage daily service operations, including workshop scheduling, staff supervision, and workflow optimisation.


• Lead, mentor, and develop a high-performing service team.


• Ensure adherence to health, safety, and compliance standards.


• Drive customer satisfaction and retention through quality service delivery.


• Manage budgets, track KPIs, and monitor service department profitability.


• Liaise with clients and internal teams to ensure timely vehicle service and repair.

Requirements:

• Proven experience in service management within the automotive industry.