Service Manager

MKS Instruments, Inc.
Full-time , Penang, Malaysia, Penang Management & Operations
Posted:
February 21, 2026
Location:
, Penang, Malaysia, Penang, Malaysia

Job Description

.Service Manager page is loaded## Service Managerlocations: Malaysia Penang Batu Kawantime type: Full timeposted on: Posted Todayjob requisition id: R17035**A Day in Your Life at MKS:**As a Repair Service Manager at MKS Malaysia, you will manage the day-to-day operations of the Repair Service Department. In this role, you will report to the Director, Tech Support & Service Operations.**You Will Make an Impact By:*** Oversee and manage the day-to-day operations of the Repair Service Department.* Ensure adherence to cost, quality, and schedule requirements.* Enforce standardized procedures and methods across all global Service Depots.* Lead and sustain the Lean Program to drive continuous improvement.* Manage parts inventory, availability, and usage efficiency.* Maintain strong customer relationships and gather feedback to optimize service performance.* Ensure adequate phone coverage and responsiveness for customer support.* Oversee timely billing processes and resolution of cust...

Apply for this Job

Submit your application for the Service Manager position at MKS Instruments, Inc..

Apply Now Save for Later

Job Overview

Job Type: Full-time
Location: , Penang, Malaysia, Malaysia
Posted: February 21, 2026
Deadline: April 02, 2026